Activities of call centres ,Customer Support activities and Software Development activities The primary purpose of a call center is to help make your operation more efficient. By placing some of your company's duties on call center professionals, you can offer customers the best possible service while reducing the cost of investing in resources for your company

The objective of Customer Support is to help companies save money and grow their business without having to worry about the daily tasks that could consume much of their time. Some common business process outsourcing examples include customer service, lead generation, call centers, billing, telesales, and more.